Minors are not permitted
Account registration is prohibited for anyone under 21. Age is verified at registration and continues to be monitored afterwards.
For ages 21+
bengar's commitment to responsible gaming
bengar believes that online gaming is enjoyable only when done within limits. On this page you will find information on how to keep your gaming habits in check, when to seek help, and what tools bengar provides.
Only individuals aged 21 or above may participate on bengar
Why responsible gaming matters
Online casino and betting is a form of entertainment — but if not done in a controlled way, it can have a negative effect on personal and family life. bengar always wants its members to game consciously and within their own budget and time. No win is guaranteed, and chasing losses by placing more bets is never a solution.
Under bengar's Terms and Conditions, every member is responsible for monitoring their own gaming habits. By using the site, a member is assumed to have read and accepted these rules. In particular, opening an account on bengar is strictly prohibited for anyone under 21 years of age.
If gaming becomes a source of stress or financial hardship rather than entertainment, it is no longer just a game. Answers to common questions can be found in bengar's FAQ section, but if you are facing a gaming problem, contact us directly via 24/7 live chat or email support.
Remember: Gaming is for entertainment only — not as a source of income. Set a budget within your means before each session and never exceed that limit.
Self-limit tools
bengar provides members with several practical tools to help keep their gaming under control. Using these tools, you can actively manage your own habits.
Deposit limit
Set your own maximum on how much can be deposited into your account on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.
Deposit controlSession time limit
Set a maximum duration for each gaming session. When the time is up, bengar will automatically notify you and, if needed, end the session.
Time managementLoss limit
Set a limit on how much loss you are willing to accept over a given period. When that limit is reached, the account will automatically stop gaming.
Loss controlBreak feature
If you want to step away from gaming for a while, put your account on a temporary break for 24 hours up to 30 days. No bets can be placed during this time.
Temporary breakSelf-exclusion
If you want to stop gaming for an extended period, apply for self-exclusion. Once requested, your account will be fully deactivated for a set duration.
Long breakReality reminder
A message will appear at regular intervals showing how long you have been playing and how much you have won or lost so far. This is effective at preventing excessive gaming.
Awareness tool
To activate these tools, contact bengar's 24/7 live chat support or send a request by email. Our support team is ready to assist in both Bengali and English.
Warning signs of a problem
If you notice any of the following signs in yourself or someone you know, consider seeking help.
- Repeatedly placing larger bets to chase losses
- Lying to or hiding gaming from family or friends
- Being unable to focus on work or studies because of thoughts about gaming
- Using money meant for daily expenses or borrowed money for betting
- Feeling restless, irritable, or anxious when unable to game
- Being unable to reduce or stop gaming despite repeated attempts
- Gaming causing problems in family relationships or social life
Check yourself
Ask yourself the questions below. If the answer to more than one is "yes", it is important to seek support.
Are you spending more time or money on gaming than you planned?
Have you ever felt regret or shame about gaming?
Have you skipped an important responsibility to game?
Have you ever borrowed money or spent savings because of gaming?
Do you find it hard to stop once you have started playing?
Are family members or people close to you concerned about your gaming?
Where to get help
You do not have to face a gaming problem alone. From the bengar support team to family and professional counsellors — there are several avenues for help.
bengar live chat
Contact the bengar support team directly via 24/7 live chat. Requests for self-exclusion or setting limits can be made here.
Email Support
Write to bengar's support email to share details about a gaming problem. Replies are available in both Bengali and English.
Family and trusted people
Talk openly with the people close to you. Support from family and friends can be the most effective help in overcoming a gaming problem.
Professional counselling
Contact a mental health specialist or addiction counsellor. Professional counselling provides effective support for overcoming gaming addiction.
Confidentiality guaranteed: Under bengar's Privacy Policy, all communication with the support team is kept completely confidential. Seeking help is not a sign of weakness — it is a sign of awareness.
bengar's commitment
bengar does not stop at providing tools — responsible gaming principles are built into the design and services of the platform.
Use of third-party accounts is prohibited
Using an account in someone else's name or on someone else's behalf is a breach of the rules. Each account may only be used by the person who registered it.
Betting under pressure is not encouraged
bengar never encourages members to increase their bets or chase losses. Every decision should be made at the member's own discretion.
Support team training
bengar's support team is trained in responsible gaming. If a member reports a problem, the team is ready to assist with empathy.
Tips for healthy gaming habits
Responsible gaming is not just about avoiding problems — it means keeping gaming as a balanced part of life. Following some of the habits below will help your experience at bengar stay more controlled and enjoyable.
- Set a specific budget before each session and stop playing when it runs out.
- Do not bet while drinking or under stress — making sound decisions is harder in that state.
- Do not treat gaming as a way to earn money — it is entertainment, and every outcome depends on chance.
- Keep a record of your daily gaming time and review it yourself once a week.
- Keep spending time with family and friends and continue other hobbies.
- Do not bet again out of frustration after a loss — instead, end the session and think it over with a clear head.
Common questions about responsible gaming
Yes. You must be at least 21 years old to open an account at bengar. Age is verified during registration, and identity documents may be requested in cases of doubt. bengar remains vigilant to ensure minors cannot use the platform.
An account cannot be reactivated until the self-exclusion period has ended. Once the set period expires, the member may request reactivation. However, bengar asks that you assess your own situation before returning, even after the period has ended.
Yes, a request to lower a deposit limit takes effect immediately. However, a request to increase a limit requires a waiting period — this is a safeguard against raising limits on impulse.
Yes. If a family member believes someone is experiencing a gaming problem, they can contact the bengar support team. We will assess the situation and take the necessary steps. bengar takes third-party concerns seriously.
Gaming addiction is a recognised mental health condition, and professional counselling is highly effective for it. If you cannot control your gaming on your own, seeking help from a mental health specialist or addiction counsellor is the right decision. There is no shame in asking for help.
Yes. If verification shows that a member is under 21 years of age, their account is closed immediately and any deposited funds are returned according to policy. Protecting minors is a priority for bengar.