bengar FAQ — Bonus, Deposit, Withdrawal and Responsible Gambling
From opening an account at bengar to claiming the welcome bonus, depositing via bKash or Nagad, completing a withdrawal and understanding the rules of responsible gambling — detailed answers to all these topics are laid out on this page. Find your question and read the answer directly.
What's on this page
Welcome Bonus
Below are clear answers to the most common questions about bengar's 150% welcome bonus. bengar VIP members also receive weekly cashback on top of this.
When you open a new account at bengar and make your first deposit, a 150% bonus is added automatically — up to ৳8,000. Example: deposit ৳1,000 and you get a ৳1,500 bonus, giving you a total balance of ৳2,500. No separate code is needed; just log in to bengar and the bonus is credited to your account after your first deposit.
The wagering requirement for the bengar welcome bonus is 10 times the bonus amount. That means if you deposit ৳1,000 and receive a ৳1,500 bonus, you need to place a total of ৳1,500 × 10 = ৳15,000 in bets before you can withdraw bonus winnings. Winnings from the bonus cannot be withdrawn before this turnover is completed. There is no wagering requirement on the deposited amount itself.
At bengar, most games count towards the wagering requirement, including slots, live casino, fishing games, cricket and other sports betting. However, certain games or tables may be excluded. Playing at bengar slots generally counts in full. For the exact list, contact bengar's support team via live chat.
Yes, bengar allows you to cancel your bonus. If you want to withdraw your money without meeting the wagering requirement, let support know via live chat. Keep in mind that cancelling the bonus will remove the bonus balance and all winnings earned with the bonus; only your original deposit amount will remain.
No. The bengar welcome bonus is available once per player, on the first deposit only. If the same person opens a new account to claim the bonus again, it is considered a violation of bengar's rules and the account may be closed. To receive bonuses regularly, use the weekly or Friday promotions.
To receive the maximum ৳8,000 under the 150% bonus, you need to deposit at least around ৳10,800. Example: a ৳10,800 deposit gives a ৳8,000 bonus, making the total balance ৳18,800; wagering requirement is ৳8,000 × 10 = ৳80,000. Depositing more than that will not increase the bonus beyond ৳8,000.
How to Deposit Money
Below are answers to common questions about all the ways to deposit at bengar — bKash, Nagad, Rocket or bank transfer.
Log in to your bengar account, go to the "Deposit" section and select bKash. Send money to the bengar bKash number shown, then enter the transaction ID in the form to confirm the deposit. The minimum deposit amount is ৳100. For more details, visit the bengar casino page.
Yes, Nagad is one of the supported deposit methods at bengar. The process is the same as bKash — send money to bengar's designated Nagad number and submit the transaction ID. The minimum deposit is ৳100. You can send via the Nagad app or USSD code (*167#).
Deposits at bengar are usually completed within a few minutes. If it takes more than 15–20 minutes, contact support via live chat with your transaction ID and a screenshot of the transfer. Sending to the wrong number or not providing a transaction ID can delay the process.
bengar does not charge any fee on deposits. However, your mobile banking provider (bKash, Nagad, Rocket) or bank may apply their own transaction charges — these follow the respective service provider's policy. Using a government bank such as Sonali or Janata Bank for bank transfers generally means lower charges.
The minimum deposit amount at bengar is ৳100 for all methods. This applies equally to bKash, Nagad, Rocket, and bank transfer. You can also claim the welcome bonus with a ৳100 deposit, but the bonus amount will be 150% of the deposit.
Yes, Rocket (Dutch-Bangla Bank's mobile banking) is supported at bengar. Send money to bengar's designated number via the Rocket app or by dialing *322#. Once the transaction is complete, enter the reference number in bengar's deposit form. The minimum deposit is ৳100.
Responsible Gaming
bengar believes that playing in a healthy and controlled way is the most enjoyable experience. Read the questions and answers below and learn more on the Responsible Gaming page.
You must be at least 21 years old (21+) to open an account at bengar and participate in any casino or betting activity. Proof of age may be required during account verification. Opening an account as a minor is a violation of bengar's rules, and any such account will be closed.
Some common signs are: spending more than your budget, repeatedly playing to recover lost money, losing focus on family or work, and feeling restless when not thinking about playing. If these signs feel familiar, take a break and reach out for help.
bengar offers the option to set deposit limits as part of responsible gaming. You can set daily, weekly, or monthly deposit limits through your account settings or via live chat support. These limits are an effective way to stay in control.
Gambling addiction is a health issue — there is nothing to be ashamed of. In Bangladesh, you can reach out to Kaan Pete Roi (01779-554391) or seek help from a mental health professional. bengar's live chat support can also arrange a temporary account suspension. Visit the Responsible Gaming page for more information.
No — this is called "chasing losses" and it is a major sign of problem gambling. Each bet is independent; previous results do not affect the next one. bengar advises you to set a fixed budget and not exceed that limit. Gaming is for entertainment — it is best not to treat it as a reliable source of income.
Withdrawal Questions
The following questions and answers will help you withdraw your winnings from bengar quickly and safely. The minimum withdrawal amount is ৳500 and the process is generally completed within 5 to 30 minutes.
After submitting a withdrawal request at bengar, the money usually arrives in your bKash, Nagad, or Rocket account within 5 to 30 minutes. Bank transfers may take slightly longer. If more than 30 minutes have passed, let support know via live chat.
Yes. bengar offers withdrawals 24 hours a day, 7 days a week. The same 5–30 minute process applies even for requests made at night or on Fridays and Saturdays. There may be a slight delay during high traffic periods such as BPL or IPL matches, but requests are processed with priority.
Yes, for security reasons bengar only processes withdrawals to bKash, Nagad, Rocket, or bank accounts registered in the account holder's own name. Requests to withdraw to another person's number will be rejected. This is to prevent fraud and unauthorized transactions.
Yes, but the wagering requirement must be met first. For the welcome bonus, winnings can be withdrawn once a turnover of 10 times the bonus amount is reached. Example: if you receive a ৳1,500 bonus, a ৳15,000 turnover is required. Once the wagering is complete, there is no obstacle to submitting a withdrawal request.
"Pending" means bengar's team is verifying the request. This stage usually passes within a few minutes. It may take slightly longer if account verification (KYC) is incomplete or if it is your first withdrawal using a new method. If it remains pending for more than 30 minutes, contact support with the transaction ID.
The minimum withdrawal amount at bengar is ৳500 for all methods. This limit is the same for bKash, Nagad, Rocket, and bank transfer. If your balance is below ৳500, a withdrawal request cannot be made; in that case, play a little more to increase your balance.
Have more questions? Support is always here
If you did not find the answer to your question in this FAQ or you are facing a specific issue, bengar's support team is always ready to help. Assistance is available in both Bengali and English.
24/7 Live Chat
Click the chat icon at the bottom right of any page on bengar's website. Day or night — you will get a response within a few minutes at any time. Help is available for deposits, withdrawals, bonuses, and account matters.
Email Support
Contact us by email for detailed issues or to send documents: [email protected]